"We would like to express our deepest appreciation for the outstanding attention that you gave our golden retriever puppy last week. We were welcomed into your clinic and service was provided immediately. Your professionalism, dedication, and compassion was obvious and most welcomed by both of us. Although we realized that we were providing the absolute best care for him, the next day and a half without him at home was a difficult time for both of us. However, the phone updates available regarding his condition were very comforting, as our pet showed very rapid improvement and we believed his prospects for a full recovery were very good. You should realize the happiness we both felt that evening when we picked him up to journey home. Again, we would like to thank you for your truly fine effort and professionalism."
"The Anne Arundel Veterinary Emergency Clinic will now be the only facility we should ever require for emergency care for our pets. We will most certainly refer all of our pet'loving friends and relatives to you clinic without reservation. On a personal note, your follow-up evening telephone call a full day after our pet was released was certainly an unexpected yet welcomed further indicator of your professionalism and dedication. You should give lessons to our personal physicians on bedside manner, they could certainly learn from you!"
"Thanks so very much for taking such good care of Jack during his recent hospitalization…You all have always been so good to all of us, through the seizures, lethargy and even the socks and corn cob. We just don’t know what we’d do without knowing you are always open and ready - no matter what time of the day or night."
"Thanks so much to all of you on staff. YOU ALL are so very nice and very helpful. My dog is doing much better and he thanks you too! What a blessing knowing there are those that not only take care of our pets, but help the worried owners as well."
"Please accept my heartfelt thanks and gratitude for taking care of Onyx last week. I have worked for a veterinarian for over 34 years, built 6 facilities over the decades with him and have never seen such a compassionate, caring staff quite like yours. When one walks in your doors, the warmth, caring, and kindness are everywhere. Again, thank you."
"Thank you so much for your compassion and kindness to our family and beloved pet. You all went above and beyond for all of us. We appreciate how well you treated our entire family during our difficult time and that will never be forgotten."
"Thank you so much for taking such excellent care of our pet. We always felt reassured that she was in good hands because of your patience and calming words. Also thank you for making her comfort such a priority. It is because of every member of the team that she's on the road to recovery. Thank you for everything."
"I want to recognize and applaud your facility and staff for the outstanding treatment of our pet. From checking in, picking her up, phone call status reports and the phenomenal support I received when making her final arrangements was outstanding! I could have never anticipated or expected all of the compassion and care that we were given. The love that I have for my pet was recognized and honored by the level of care we both received. After 12+ years of countless vets in numerous states, I can say without hesitation that your facility and staff are the best of the best!! Thank you for everything!"
"I wish to express to all, how much your kindness and compassion was appreciated at our family’s time of need and sorrow. We will never forget your help with such a difficult day. With warm appreciation and sincere thanks."
